At 3rrr, we take your privacy seriously. This policy explains in plain language exactly what personal information we collect when you use our platform, why we collect it, how we store and protect it, and what rights you have over your own data.
Privacy at a Glance
This Privacy Policy ("Policy") describes how 3rrr ("we", "us", "our", "the Platform") collects, stores, uses, and shares personal information when you register for, access, or use the 3rrr online gaming platform at 3rrr.biz. It applies to all players, visitors, and users of 3rrr, regardless of the device or method used to access the platform.
We've written this Policy to be readable by a real person, not just a lawyer. If anything is unclear, please contact our support team before you register — we're happy to explain anything in more detail. By creating a 3rrr account, you confirm that you have read and accepted this Policy.
3rrr is Pakistan's online gaming and sports betting platform. We are the data controller for the personal information you provide to us when using 3rrr. This means we are responsible for deciding how and why your data is collected and processed.
Privacy is not an afterthought at 3rrr. When you share personal information with us — your name, your mobile number, your payment details — you are placing trust in us. We take that seriously. We collect only what we genuinely need, we protect it using industry-standard measures, we do not sell it, and we give you real control over it.
This Policy is a part of the broader agreement between you and 3rrr. It should be read alongside our Terms and Conditions and our Responsible Gaming Policy.
We collect different categories of personal data depending on how you interact with 3rrr. Here is a clear breakdown:
We do not collect: sensitive categories of personal data such as biometric data, religious beliefs, political opinions, or health information, except where specifically required by Pakistani law for identity verification purposes.
3rrr collects your personal data through the following means:
We use the personal data we collect for specific, legitimate purposes only. The table below maps each category of use to the data involved:
| Purpose | Data Categories Used |
|---|---|
| Account creation and management | Identity, contact, account data |
| Age verification (mandatory — 18+) | CNIC, date of birth, identity documents |
| Processing deposits and withdrawals in PKR | Financial data, transaction history |
| Delivering game results and settling bets | Account activity, gameplay data |
| Fraud prevention and security monitoring | IP address, device data, transaction patterns |
| Anti-money laundering (AML) compliance | Identity, financial, transaction history |
| Responsible gaming monitoring and interventions | Gameplay data, account activity, session duration |
| Customer support and dispute resolution | Communications, account, transaction data |
| Platform improvement and analytics | Technical data, navigation data (aggregated) |
| Service notifications (account activity, withdrawals) | Contact data, account data |
3rrr does not use your personal data for profiling for third-party advertising, selling data to external marketers, or any purpose not listed in this Policy.
3rrr processes your personal data under the following legal grounds:
3rrr does not sell your personal data to any third party, full stop. We share data only in the following limited circumstances and only to the extent necessary:
To process your deposits and withdrawals in PKR, we share the minimum required information with your chosen payment provider (Easypaisa, JazzCash, NayaPay, SadaPay, your bank, or card network). These providers operate under their own privacy policies and Pakistani financial regulations.
When enhanced verification is required, we may share identity document details with regulated third-party verification providers operating in Pakistan. This is done under contractual data processing agreements.
3rrr is required by Pakistani law to report certain activities to relevant financial and law enforcement authorities — including suspicious transaction reports under anti-money laundering regulations. We comply fully with such requirements.
Certain technical service providers (hosting, security monitoring, analytics) may process data on our behalf under strict contractual agreements that prohibit them from using your data for any purpose other than providing services to 3rrr.
International transfers: Where any data processing occurs outside Pakistan, 3rrr ensures adequate contractual protections are in place. We do not transfer personal data to jurisdictions without appropriate data protection standards.
3rrr uses cookies and similar session-based technologies to operate the platform and improve your experience. Here is what we use and why:
You can manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging in to 3rrr. Disabling analytics cookies will not affect your ability to use the platform.
Illustrative cookie notice — actual preferences managed through your browser or 3rrr account settings.
The security of your personal data is a technical priority at 3rrr, not just a policy statement. We implement the following measures to protect your information:
Important: No digital platform can guarantee absolute security against all possible threats. You play an important role in protecting your account — use a strong, unique password for your 3rrr account and do not share it with anyone. If you suspect your account has been compromised, contact 3rrr support immediately.
3rrr retains personal data only for as long as it is necessary for the purposes it was collected, or as required by applicable Pakistani law. The general retention periods are as follows:
When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to any individual.
As a user of 3rrr, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at support@3rrr.biz with the subject line "Data Rights Request":
Request a copy of all personal data 3rrr holds about you. We will respond within 30 days.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected. Note: legal retention obligations may prevent full deletion.
Request that we pause processing of your data in certain circumstances — for example, while a dispute is being resolved.
Request a copy of your data in a structured, machine-readable format where technically feasible.
Object to processing carried out on the basis of legitimate interests where you feel your rights override those interests.
We will acknowledge all data rights requests within 5 business days and provide a full response within 30 calendar days. If we cannot fulfil a request due to legal obligations, we will explain why in writing.
3rrr is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. All registrations require age verification, and we conduct ongoing checks to identify underage accounts.
If you believe a minor has registered at 3rrr — whether your own child or otherwise — please contact us immediately at support@3rrr.biz. We will investigate the matter, close the account, delete the associated personal data, and take any further action required by law.
We have implemented parental control compatibility measures and recommend that adults in Pakistan use device-level parental controls if they share devices with children.
The 3rrr platform does not contain links to external third-party websites beyond the payment providers you choose when making transactions. If you navigate away from 3rrr.biz to any external site, that site's own privacy policy will apply and 3rrr has no responsibility for how your data is handled there.
Our integrated payment providers — Easypaisa, JazzCash, NayaPay, SadaPay, and card networks — operate their own privacy policies. We encourage you to review their policies to understand how they handle your financial information during payment processing.
3rrr may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform functionality. When we make changes, the "Last Updated" date at the top of this page will be revised.
For significant changes — particularly those affecting how we use or share your personal data — we will notify active players via email or an in-platform notification before the changes take effect, giving you the opportunity to review and respond.
Your continued use of 3rrr after a Policy update constitutes your acceptance of the revised terms. If you do not agree with any changes, you may close your account and request deletion of your data in accordance with Section 10.
If you have any questions about this Privacy Policy, wish to exercise a data right, or want to raise a complaint about how 3rrr has handled your personal information, please contact us through the following channels:
We take privacy complaints seriously and will investigate every one thoroughly. If you are not satisfied with our response, you may escalate your complaint to the relevant Pakistani data protection or regulatory authority.
These aren't just words in a policy document. Here's what privacy protection looks like in practice at 3rrr — the actual technical and operational measures we maintain.
Every connection to 3rrr is encrypted with TLS. Your personal data, payment details, and gameplay records are encrypted at rest in our databases. Nobody inside or outside 3rrr can read your password — not even us. It's stored as a one-way hash.
3rrr does not sell, rent, or broker your personal data to any third party for marketing or commercial purposes. Your information is used exclusively to operate your account and comply with legal obligations. This is non-negotiable at 3rrr.
Your data inside 3rrr's systems is compartmentalised. A support agent helping you with a withdrawal question cannot access your full transaction history or identity documents unless specifically required. Access is logged, audited, and minimised.
3rrr processes Visa and Mastercard payments through a fully PCI-DSS compliant payment gateway. Full card numbers are never stored on 3rrr's servers. We only retain a masked reference for your transaction history — something like **** **** **** 4242.
We don't hold onto your data indefinitely. Each category of personal data at 3rrr has a defined retention period. When that period ends, data is securely deleted or irreversibly anonymised. We publish these periods in this Policy so you always know how long your data is kept.
The data rights described in Section 10 are real and exercisable. When you submit a data rights request to 3rrr, a human being reviews it, responds in plain language within 30 days, and takes the requested action. These are not token gestures.
Pakistani players share sensitive personal and financial information when they use 3rrr. That's a serious responsibility. We don't treat privacy as a compliance checkbox — it's something we think about in every technical decision, every data handling process, and every third-party partnership. If we don't need a piece of data to serve you, we don't collect it. If we're done with it, we delete it. If you want it removed, we respect that request.
That's the 3rrr standard — and it applies to every one of the 500,000+ players who trust us with their information.
This Privacy Policy works alongside 3rrr's other governing documents:
